We offer a specialised Health Check service which ensures that you are getting the maximum return on your investment.
Our goal is to take you from a place where your tools are struggling to meet your needs effectively, to one where your Atlassian stack has been optimised, allowing it to support and enhance the way you work.
As part of this we help you ensure best practice, remove frustrations, and provide long-lasting solutions; empowering your teams to take back ownership of their tools.
To achieve this, we have developed a framework, based on years of practical experience, for optimising Atlassian toolsets, which ensures we deliver maximum value to every customer.
Our tried and tested approach consists of 3 phases:
What are the key features of our Atlassian Health Check service?
One of our Atlassian certified consultants will conduct a complete investigation into the existing setup of your Atlassian products and apps.
This includes workshops and discussions with your key stakeholders in order to determine how your Atlassian products are currently being utilised, and to discuss any existing problems.
If you are uncertain what is next for your instance, then our consultants will be happy to perform a fully exploratory investigation in order to identify the areas which require attention.
Following the health check, AC will generate and provide you with an executive report, that consists of findings and proposed remediations, as well as general best practice advice for you to consider moving forward.
This report is intended to serve as both a summary of the investigation’s findings as well as a prescription for future work, and as such will blend low- and high-level terminology in order to provide clarity in the overall conclusions and recommendations whilst providing enough technical detail to facilitate future improvements.
Our consultants will then be happy to help implement any and all of the changes identified for improvement.
Of course, if available, we will be happy to work closely with your Atlassian administrators during this phase in order to better share our expertise, similarly if remote work would suit you better, then this can also be facilitated – it really is up to you.
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A health check is a fantastic way to jump-start your Atlassian products, but why stop there? We have experience implementing all manner of improvements across the entire Atlassian suite, and have a range of offerings available: from upgrades, to Atlassian cloud migrations. No job is too large, or too small, for us to assist with. If you require assistance with any of your Atlassian products, or would like to enquire about our support offering or other professional services, then please get in touch.
